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        Postage rates in New Zealand and around the world have increased significantly in recent years, so we have introduced initiatives that drive down our clients' costs while at the same time enhancing the service experience for their investors. While postage rates have increased, we see the rate of delivery frequencies declining with more investors electing electronic communications.
        We regularly invite our clients to participate in new campaigns aimed at increasing the number of securityholders receiving communications via digital channels.
        These tailored email collection campaigns, when strategically planned around major corporate actions, have produced outstanding results for our clients. 
        Our significant investment in technology can be seen with the launch of Investor Trade, our online share sale facility for one-off trades. With Investor Trade, we can help you to reduce the incidence of one-off, broker-unaffiliated securityholders in your register resulting in enhanced efficiencies and cost-savings.?